Influencing and Persuading Skills

Who will benefit

Suitable for anyone who wants to:

  • Develop the way they communicate, build and maintain influential relationships with stakeholders
  • Learn strategies to enhance the influence they have on those around them
  • Hear what they really communicate, whether it is intended or not
  • Be more ‘savvy’ in their preparations and interactions with others
  • Be skilful in their ability to turn individuals and groups from “no” to “yes”


This interactive workshop provides an opportunity to develop a greater awareness of the affect our behaviour has on others and explore how to communicate more confidently with a diverse range of people. You will learn:

  • How to communicate more effectively with a range of people
  • Identify your style of communicating and influencing
  • Increase your confidence when dealing with people face to face
  • Identify and use a range of techniques to improve understanding and rapport
  • Communicate in a more persuasive and compelling way
  • Draw from a range of response styles
  • How to assert your own rights and status in any relationship
  • Flexibility and poise to deliver difficult messages whilst maintaining relationships

Course Content

  • What does influencing and persuading mean
  • Preparing to influence positively
  • Assertiveness and the power of positive language
  • Understanding and developing your communication style
  • Interpersonal skills development – including building rapport, listening, questioning, observing, essential body language and voice techniques
  • Practical application of influence models including push and pull styles of influence
  • Developing an influencing strategy
  • Reduce conflict and negative responses and get people to believe in your ideas
  • Skills practice sessions
  • Turn ideas into action

Course Duration

1 Day

To learn more about this course or discuss a bespoke service

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