B Learning
Effective Mentoring and Communication Skills

Effective Mentoring and Communication Skills

Who will benefit
This course is aimed at those people who have responsibility for managing and developing the performance of others and have been assigned a mentoring role or who act as informal mentors in coaching and developing others
Objectives
This workshop is designed to prepare participants to successfully become a mentor and establish and build a productive mentoring relationship. No prior knowledge or experience is necessary. It encourages participants to consider their roles and responsibilities as a mentor, share expectations for the relationship and draw up a contract of how the mentoring sessions should be conducted
By the end of this course you will
  • Understand the ideal characteristics and skills needed in order to be an effective mentor
  • Be able to define and differentiate coaching and mentoring and their applications
  • Understand the background to mentoring and how it works, the benefits and the issues involved in ensuring the success of a mentoring relationship
  • Understand the nature of mentoring and the roles and responsibilities of both mentor and mentee
  • Identify and practice the skills necessary to become an effective mentor including developing trust, empathy and building rapport
  • Convey ideas and information effectively and develop great questioning and listening skills
  • Help individuals to build confidence in their own judgement
  • Learn how to structure an effective mentoring session
  • Evaluate sessions to ensure continuous improvement and identify actions or agenda items for follow up

    What you will also learn:

    • How to communicate more effectively with a range of people
    • Identify your style of communicating and influencing
    • Increase your confidence when dealing with people face to face
    • Identify and use a range of techniques to improve understanding and building rapport
    • Understanding and developing your communication style
    • Develop advanced listening and questioning skills

    Interpersonal skills development – including essential body language and voice techniques

To learn more about this course or discuss a bespoke service

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Our Approach

All of our events are engaging, interactive and designed to have a real and lasting impact in the workplace

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About Us

We are passionate about developing people to provide our clients with highly skilled teams which gives them the edge in today’s challenging business environment

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