B Learning
Managing Relationships

Managing Relationships

Who will benefit
Those who need to build effective relationships with people at all levels, ensuring co-operation from others and paving the way to future success.
Objectives
Develop a range of interpersonal skills. Understand your personality style and enhance relationships with others by being clear how you are perceived by others. Increase understanding of others motivational value systems and personality styles. Develop confidence when interacting with others.
Course Content
  • Working with others interdependently
  • Understanding others and creating rewarding relationships
  • How our perceptions and values drive behaviour
  • Develop self awareness and understanding of others
  • Self perception inventory – how you are perceived by others
  • Building rapport, developing relationships and engendering trust
  • Effective communication skills
  • Managing conflict and difficult people
  • Understanding others – The Ok Corral and Transactional analysis
  • Personal reflection and action planning
Course Duration
1 Day

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Our Approach

All of our events are engaging, interactive and designed to have a real and lasting impact in the workplace

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About Us

We are passionate about developing people to provide our clients with highly skilled teams which gives them the edge in today’s challenging business environment

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