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- Explore the benefits of mentoring to the organisation and the individual
- What is involved in ensuring the success of a mentoring relationship
- Understand the nature of mentoring and the roles and
Responsibilities of both mentor and mentoree
- The difference between coaching and mentoring
- Ideal characteristics and skills in an effective mentor
- The mentoring relationship, contracting and ground rules
- Building rapport and trust and developing confidence
- Structure a mentoring session
- Dealing with difficult and challenging situations
- Creating success through mentoring and unlocking potential
- Practice the skills necessary to become an effective mentoring including coaching, questioning, listening and giving feedback
- Evaluate sessions to ensure continuous improvement and identify actions or agenda items for follow up
- Personal action planning