B Learning
Advanced Sales Skills

Advanced Sales Skills

Who will benefit
Sales and customer service professionals who already have sales and service experience.
Objectives
To further develop current professional sales skills using ethical NLP (Neuro Linquistic Programming), to achieve improved sales results and customer experience which enhances the organisations brand image and overall business success.
Course Content
  • What is your personal brand image and how does this align with the organisations brand image
  • Developing personal confidence and creating power outcomes using NLP techniques
  • Building relationships and really understanding the customer
  • How beliefs drive behaviours yours and the customers
  • What beliefs are helping or hindering your success
  • Understanding personality types and speaking the customers language
  • Developing advanced communication skills using ethical NLP techniques to achieve success
  • Quickly connecting with customers and building trust
  • Influencing and negotiating collaboratively
  • Presenting solutions
  • Making the most of objections
  • Closing and commitment
  • Follow up and customer care
  • Continually improving through self coaching
  • Developing a personal action plan
Course Duration
1 Day

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Our Approach

All of our events are engaging, interactive and designed to have a real and lasting impact in the workplace

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About Us

We are passionate about developing people to provide our clients with highly skilled teams which gives them the edge in today’s challenging business environment

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